Returns & Exchanges
At SHEER, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all eligible items. All returned merchandise must be in its original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and securely package your items.
Ship the Package
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our processing center.
Receive Your Refund
After our team inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing